Introducing the Leadership Framework
Personal Impact
Ensures we value respect and promote equality and diversity. It’s about being a positive presence on the others having personal integrity and an ability to self-manage. The focus is on self and how a manager used leadership to create a positive open working environment focusing on ethics and wellbeing.
Outstanding Leadership
Is about building high performing teams and development people to their full potential. It’s about communicating with integrity being open and honest to foster trust and building collaborative working partnership. An ambassador and role model for the Fire & Rescue Service. The focus in on others and how a manager uses leadership to create high performance teams.
Organisational Effectiveness
Is ensuring everything we do is linked to organisational plans and values. It’s driving the mission and ensuring decisions and actions are beneficial to the customer. The focus is on the organisation and how a manager uses leadership to continuously improve innovate and change.
Service Delivery
Is about delivering high quality services now and into the future. It’s about intelligent problem solving with an outcome focussed approach continues improvement and value for money to our customers. The focus is on task and how a manager uses leadership to produce outcome focussed results which meet customer needs.
The Leadership Framework replaces the Personal Qualities and Attributes (PQAs), making them simpler, and provides a consistent approach to leadership and development for all staff, irrespective of discipline, role or function. The framework brings together the ‘what and the how’; combining traditional operational and professional competence with behavioural expectations. The behaviours are described below and the Core Learning Pathways are outlined in a separate document.
The framework is built around four quadrants as below, and is measured at four levels, with each building on the previous. The critical feature of the fire and rescue service Leadership Framework is that it’s relevant to all fire and rescue service roles and uses defined and observable measures to assess the potential and performance of our staff.