Achievements

Introduced:

Annual resilience and wellbeing conferences.
Menopause awareness workshops.
Safeguarding training for all teams.
Carried out a number of surveys to gauge colleague satisfaction – feeling valued, continuous dialogue, reward & recognition.
Confidential line to the Advisory, Conciliation and Arbitration Service (ACAS) to discuss any bullying and harassment concerns.
Online induction programme to welcome new employees.
L&D Professionalisation Programme created to develop L&D professionals.
Liquefied petroleum gas (LPG) Training Facility at Ramsgate.
Associate Training Coaches to provider closer station support.
Modular trainee Firefighter course to get learners to stations sooner.
Employee Forum to represent views of those in Corporate Teams.

Achieved:

Supported NFCC with Equality Impact Assessment (EIA) training and development of the national EIA template.

Published:

Code of Ethical Conduct.
Provisions for Carers (Carers Agreements).
Enhanced maternity and paternity provisions.
Speak Up Policy to encourage everyone to freely raise issues and offer feedback.
Portfolio of Covid-19 policies supporting employees and managers.

Improved service delivery:

Services people impact assessed and actions taken to mitigate any discriminatory factors.

Response to employee surveys provided evidence that most felt valued and that they were receiving regular feedback.
Wellbeing provision was rated very highly by the HMICFRS during the pandemic.
All L&D colleagues able to access courses as part of the professionalisation programme.
At least one associate training coach has been assigned to most stations.
New wholetime pathway has been received well, with stations taking ownership of their trainees’ development.
All recruitment continued during the pandemic, and process were modified to ensure candidate safety.
ACAS wellbeing line was contacted by 4 individuals, no specific issues raised.
Very low level of formal grievances and bullying cases.

Recruitment	3
Leadership Development	3
Learning Organisation	3
Employee Recognition & Engagement	3
Equality, Diversity & Inclusion	2
Wellbeing	3