Employee Recognition and Engagement

Senior leaders’ model desired behaviours.
Strategic approach to recognising ethical and positive behaviours.
The FRS recognises engagement of staff in projects and work is necessary for better outcomes for customers and as a means of rewarding inputs.
Regular recognition is perceived as desired and valued by staff.
Employee recognition is seen as valuable and matches preferences.
Employees receive regular specific and positive feedback.
Development of tools and methods that measure and capture employee feedback on a real time basis to continually adjust management practices and the work environment.
Employees are involved in creation of actions and projects and are integral to implementation of new actions.
Commitment to improving human experience and building a flexible, happy and inclusive workplace.
Ideas are widely shared and consulted, owned at all levels with origin recognised.

Senior leaders communicate & recognise desired behaviours.
Culture of continuous and ongoing recognition.
Use of technology to make recognition easier, more flexible and more frequent.
Achievements are recognised at most levels across the service.
Commitment to improving employee engagement.
Transparency in organisational actions.
Continuous investment in people.
Offering ample opportunities for personal and professional development e.g. actively encouraging and supporting CPD activities.
Supportive and empowering line management and leadership.
Ideas are shared consistently and managed to some extent, defined channels clear and clear ownership at a senior level.
Enhanced terms and conditions to support employee wellbeing.

Senior leaders support recognition.
Clear recognition criteria.
Providing recognition and rewards that employees value.
Varied types of recognition.
Increased recognition transparency & visibility.
Some peer-to-peer recognition.
Commitment to improving employee experience.
Flexible work environment and autonomy.
Ideas are shared consistently, but with no real management of ideas and some loss of origin or ownership.
Fair, inclusive and diverse work environment.