Recruitment (Internal and External)

Level 4 - Optimised Recruitment

  • Recruitment seen as a vehicle for enhancing FRS performance – always looking to find the best skills with a focus on future needs.
  • Analysis of external issues in the market especially for hard to find skills.
  • Investment in new recruitment products & services.
  • Training to build strategic skills needed to provide a strong internal market.
  • Focused and repeated training of selecting panels with focus on any bias and mechanisms for triangulation of evidence. Interviews not the sole basis for selection.
  • A culture of positive action in recruitment, where appropriate, is embedded.
  • Inclusion is integral to the core competence sought and the processes for recruitment and selection used.
  • Attraction and brand building is a long term commitment with regular activity.
  • Applicant process is customer friendly and designed to meet their needs.
  • Induction embedded, with full participation.
  • Proactive work with new starters on any reasonable adjustments they need to perform as their best.

Level 3 - Integrated Recruitment

  • Balance between internal talent management and selection and seeking diversity.
  • Continuous work on the Brand of the FRS in its community to attract the best applicants.
  • Successful social media campaigns.
  • Constant positive action to attract diverse people to the FRS using a range of different programs.
  • Diversity of attraction methods, including social media, to appeal to a broad audience.
  • Robust programs to attract a diversity of candidates.
  • Diversity of thinking is understood and the need to seek different experiences/skillsets.
  • Embedded behavioural and ethical competencies through-out process.
  • Recruiting manager led – competency tested through robust training.
  • Linked to workforce and succession planning – proactive not reactive.
  • Good analytical data to support future planning.
  • On-line central induction process, supported by line managers, but not always completed.

Level 2 - Standardised Operational Recruiting

  • Processes & technology standardised across the organisation.
  • Beginning to establish strong relationship with recruiting managers.
  • Effective assessments of candidates against job requirements. All adverts assessed for subtle gender bias using Gender Decoder: find subtle bias in job ads (katmatfield.com)
  •  Induction line manager led.

Level 1 - Reactive Recruiting

  • Recruiting is often done locally by HR generalists who are “order takers” for recruiting managers, where positions are posted on an as needed basis.
  • Minimal recruitment compliance standards met – no real processes defined.
  • No meaningful induction process.
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