Where next?
Our action plan builds on the changes we’ve made over the last four years:
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The implementation of an asset management system will replace multiple systems that are currently used to manage operational equipment and vehicles. |
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A computer aided facilities management system will be deployed to manage building assets. |
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The rostering application will be replaced to remove the use of inefficient and inaccessible local spreadsheets to roster and manage people resources. This will also improve the ability to quickly identify resources available to attend protracted incidents. |
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We will replace the legacy Hydrant system, providing more efficient hydrant management information exploring the ability to migrate this functionality into the Dynamics application. |
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Microsoft 365 tools will continue to be developed to replace excel and word documents currently used to manage internal tasks such as ordering goods. |
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As new capabilities become available, such as bots, these will be implemented where these bring efficiency or enhance customer experience. |
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We will also seek to maximise the use of automation for transactional processes. |
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We will also review the stand alone digital learning platform. |
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