Contact Business Safety
If you or someone else is in immediate risk or danger, please call 999 for the emergency service.
How to contact us
If you need help, advice or guidance
We are here to help with free, friendly guidance and advice on fire safety for your building. Simply contact our Business Safety Helpline during our office hours of Monday to Friday 9am to 5pm on:
phone 01622 212 442
If you're organising a public event
If you are organising a public event and need fire safety advice and information, please contact us on:
phone: 01622 212 464
email: eventsafety@kent.fire-uk.org
Building regulations consultations
For enquiries for the general public and approved inspectors on planning matters and building design please contact us on:
phone: 01622 212 421
email: fet@kent.fire-uk.org
Please note: Any electronic consultation submission to us via email is restricted to a maximum file size of 35 megabytes including attachments and should not contain Zip file attachments.
Freedom of Information (FOI) requests
Please be aware that copies of correspondence and information relating to KFRS building and business safety activity and investigations within the scope of the Fire Safety Order 2005 and the Fire Safety Act 2021, might not be released through an FOI request. Such information might be withheld using the exemption set out in the Freedom of Information Act 2000, s.30(1)(a), (b) and (c). To release such information in some cases would be counter to public safety and efficient regulation and would undermine our ability to carry out our duties effectively.
To learn more about why KFRS may withhold information, please see our Freedom of Information section.
Business safety - surveys and mailing list
If you would like to give us feedback on a service provided by our Building Safety team, please take a look at and complete our surveys.
You can also sign up for our mailing list to receive helpful buildings safety information, tips and advice.
Go to surveys and mailing list